One of the problems with command and control systems...

By Cathy Hutchison, CPSM, LEED AP posted 07-29-2013 09:42

One of the things about "command and control" systems in organizations is that the people in the system don't have to bring value to the people below them—only to the ones above. After all, only the people above in the org chart have any "control" over you.

In a "connect and collaborate" system, each person has to provide value at every touchpoint regardless of where it is.  Because if you don't, there is no structure artificially making people connect with you.  Stop providing value and you are quickly left out. You will have no collaborators.

Connect and collaborate systems require more from each participant.  However, they are also more efficient, because they do away with value-less interactions.